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Process Assurance Generalist - Manager

Nationwide, Remote · Information Technology
PSR Associates, Inc. is an IT consulting firm specializing in Staffing and Recruiting Services. People. Solutions. Results. Founded in 2003, PSR Associates, Inc. is headquartered in Atlanta, GA, with additional offices in Tampa, FL; Washington, D.C.; Charlotte, NC; Austin, TX; and Irvine, CA.

Job Summary:
A career within Process Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and policies and procedures. You’ll conduct transaction testing, perform readiness assessments, and leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our clients achieve optimal operational efficiency.
 
Job Description:
To really stand out and make us fit for the future in a constantly changing world, each and every person working with our client needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
 
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.  Professional skills and responsibilities for this management level include but are not limited to:
-Develop new skills outside of comfort zone.
-Act to resolve issues which prevent the team working effectively.
-Coach others, recognize their strengths, and encourage them to take ownership of their personal
development.
-Analyze complex ideas or proposals and build a range of meaningful recommendations.
-Use multiple sources of information including broader stakeholder views to develop solutions and
recommendations.
-Address sub-standard work or work that does not meet firm's/client's expectations. -Use data and insights to inform conclusions and support decision-making.
-Develop a point of view on key global trends, and how they impact clients.
-Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. -Simplify complex messages, highlighting and summarizing key points.
-Uphold the firm's code of ethics and business conduct.
 
Job Requirements and Preferences:
 
Basic Qualifications:
 
Minimum Degree Required: Bachelor Degree
 
Required Fields of Study:
Accounting, Finance, Management Information Systems, Management Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Business Administration/Management, Engineering, Accounting & Technology, Mathematics
 
Minimum Years of Experience:
5 year(s) of IT controls auditing, consulting and/or implementing IT controls solutions
 
Certification(s) Required: CPA, CIA or CISA
 
Preferred Qualifications:
 
Preferred Knowledge/Skills:
Demonstrates extensive knowledge of providing services related to controls around the financial reporting, compliance and operational processes, including business process and IT management controls, which includes a proven record of success with managing the following:
-Financial reporting and information technology risks, processes and controls;
-Current and emerging technologies which may include: Oracle, SAP, Oracle Database, web
development tools, virtualization, UNIX, Linux, and security technologies;
-Core risks, processes and internal controls related to non-financial reporting, both manual and IT; -Risks, processes and controls related to financial reporting, both manual and IT, in a specific
industry sector;
-COSO Framework, CoBIT, ITIL and/or other leading business and IT control frameworks; -Relevant subject matter expertise to support the development of thought leadership;
 
-Key internal operational processes of a professional services firm, e.g., engagement economics,
billing and collection, performance appraisals, time reporting, personal independence and compliance requirement.
 
Demonstrates extensive skills and abilities related to controls around the financial reporting, compliance and operational processes within a professional services firm or large enterprise a consultant, auditor or business process specialist, including business process and IT management controls, which includes a proven record of success with managing the following:
-Leading IT related controls assurance or controls readiness projects associated with external audits,
internal audits and service organization controls reports, e.g., SSAE 16;
-Identifying key risks and controls, recommend improved controls, perform controls readiness
projects and identify and assess configuration of controls in financial reporting related business processes as well as in IT infrastructures, security, change management, operations and program development;
-Managing and coaching staff as they perform assessments to evaluate controls, security, SOD, and
execute audit procedures;
-Leading the adaption a work program and practice aid to create tailored solutions for our clients; -Understanding a client's business and technology in order to identify, pursue, and ultimately win
additional service opportunities;
-Interfacing with clients on projects as well as leading the planning and execution of projects; -Demonstrating extensive project management skills related to IT audit projects, including
developing project plans, budgets, and deliverables schedules; and,
-Demonstrating extensive abilities as a team leader, which includes creating a positive environment;
monitoring workloads of the team while meeting client expectations; respecting the work-life quality of team members; providing candid, meaningful feedback in a timely manner; and keeping leadership informed of progress.
 
The specialty area of Process Assurance provides services related to controls around the financial reporting, compliance and operational processes, including business process and IT management controls.
 
Candidates will possess the ability to develop, update and review technical auditing course content in response to new Firm digital strategies, new standards, inspection findings, learner feedback,
etc. Candidate will be joining our geographically dispersed team and can work virtually. All team members instruct a few courses each year and travel to certain team meetings and workshops.
 
 
Preferred Knowledge/Skills:
Demonstrates extensive abilities and success leading audit, non-audit and attest Process Assurance engagement teams, navigating complex client situations, and possesses the ability to be a technical process and controls auditing and consulting subject matter specialist by:
 
-Bringing process assurance audit practice experience and current learner insights to the learning
design and development process;
-Embracing the “infinite learner” mindset and will be innovative in developing new ways to deliver
learning content to our practice;
-Staying current with the Tech Enabled Audit strategy and has demonstrated this through the
successful usage and implementation of the Firm’s digital strategy tools such as Alteryx, Tableau and UIPath on their client engagements;
-Possessing a firm understanding of the Process Assurance practices strategic goals as well as a
broader understanding of the interplay between each of the Risk Assurance practices;
-Having strong US GAAP and GAAS technical skills, including working knowledge of COSO, COBIT,
Client Audit, AICPA and PCAOB auditing standards as evidenced by progression at or above level in the area of Technical Capabilities and the Assurance Quality Dimensions of the professional;
-Staying current with inspection findings and trends;
-Ability to develop training materials suitable to specific target audiences inclusive of scenarios and
leveraging real client examples;
-Writing and updating materials to support instructors in the delivery of successful audit training; -Drafting and updating scripts covering technical audit content in an engaging and effective format
for delivery in digital learning solutions;
-Designing assessment questions appropriate to test learners’ abilities subsequent to completion of
training, including the determination of passing scores for questions an SMS, the development of this content also involves the assessment of current learning needs of the written -Having a strong classroom presence, being a dynamic facilitator of courses;
-Having experience as a successful leader, including good interpersonal and organizational skills; -Ability to work effectively in a virtual environment;
-Possessing a change agility mindset.
Specifically, this role is for a subject matter specialist (SMS) in the development of technical audit, non-audit and attest training delivered to interns and associates, in the Process Assurance practice and across Risk Assurance, including AC preparers and reviewers. As practice and presence in the local market, including but not limited to: supporting specific market training needs, maintaining a relationship with the local Chief Audit Network and presenting L&D-related updates at market team meetings the ACs, the evaluation of existing training materials and various forms of feedback, and a continuous assessment of learning design, delivery, and technology considerations.
This role also involves facilitating a few courses annually and maintaining a visible presence in the local market, including but not limited to: supporting specific market training needs, maintaining a relationship with the local Chief Audit Network and presenting L&D-related updates at market team meetings.



 
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